Satisfied Customers

Greetings, I must say; I do most of my shopping and buying on the internet, and your site is the best! Easy to navigate and well laid out. Best of all for me and you; easy to buy. Response and confirmation emails are superb. Thank you for the excellent buying experience!

-Daniel P.

I purchased the Super Pro Chargriller last year and now everyone in my family wants one. The one I am ordering today is a present for my dad. The incredible price and quality of your merchandise has me telling anyone wanting grills or other items you carry to check out this website!

-Ms. C.D., Roswell, NM

I just wanted to let you know that we received the replacement parts for our grill. Your customer service has been excellent in helping us with all our needs. We use our grill everyday and I can't tell you what a help it has been that you helped us in replacing the damaged part. Everyone who I talked to was excellent and went out of their way to get the issue resolved. I tell everyone I know about what great people you all are to work with.

Thank you so much!

-Ms. B.T.

"There's just something about the smell of charcoal grills that makes an old fashioned guy like me go nuts. Looking to replace my older grill was a chore. Local shops didn't have the quality I expected. My daughter suggested I shop online, and I have to say your site was very useful. I was nervous at first, but talking to a real voice at customer service helped me relax. Delivery was prompt, and we grilled out that very evening to christen our newest toy. Thank you so much."

-Mr. G.Y., Walla Walla, WA

My husband adores the bbq smoker I ordered for him! He's now told all his buddies about your barbeque smoker site. When I ordered a bbq smoker, I couldn't believe how easy the site was to get information, see the products (great pictures, by the way!), and check out. And then when the bbq smoker arrived on time, in perfect condition, and right at our front door - my husband was really surprised. Now he goes to your site all the time. Thank you.

-Mrs. Fred L., Austin, TX

"Living in a high rise, outdoor space is precious. Our small deck is sized just right for a barbeque smoker. A buddy from back home pointed me to your bbq smoker site. Besides the easy layout, I loved that your site had very detailed specifications of each bbq smoker. The last thing I wanted was a barbeque that was half an inch too big for my balcony. I tracked the order from purchase to my door. Thanks, because now I can enjoy some home-style cooking whenever I want."

-S. J., New York, NY

Thanks for sending our order so quickly! Excellent customer service, too. We needed a replacement side burner for our grill, and we found just what we needed at your site. Plus, the selection was so huge we ended up buying some other accessories, too. We'll be visiting your site again, as will our friends. You have the easiest site on the web! Thanks again.

Sincerely,

-Mary Alice R., Springfield, MO

"Thanks to you, my deck is fast becoming a kitchen without walls. First, we are HUGE fans of stainless steel. Second, we value trustable vendors. Third, we admire websites that are easy to use. Your company fits the bill perfectly. We had a lot of questions with the large order we placed. Customer service was helpful and patient as they addressed all our concerns. We will definitely shop with you again!"

-P. F., Rocksprings, TX

We love this site. My family is all set up for summer grilling, thanks to everything being available right at one place. We lost our grill cover during a move, and found your site right away online. Not only did we find the exact grill cover we needed, but we also ended up ordering some tools and gift baskets for our neighbors! I've never had such an easy web-shopping experience. Thanks for being customer-oriented. We'll definitely be back to your site often. Easy to use!

-Ms. Judy Z., Missoula, MT

"Before I came to your site I wouldn't have guessed you could grill a pizza! My dad is a big fan of cooking and loves grilling gifts. Besides a wide selection of unique grilling accessories, your site is easy to use, fun to explore, and full of great information. Customer service is exceptionally friendly. Give them a special thanks from a deeply gratified customer."

-L.S., Hartford, CT

Although we weren't able to cook out on Memorial Day with the defective stove, we're confident we'll be set for July 4th!

Thank you and the entire Grills Direct team for the exemplary support. Several of my friends are looking to buy grills and outdoor stoves, I'll be sure to recommend GD!

Have a wonderful week!

Take care,

-Mr. W.C.